Estimated reading time: 8 minutes.
Key facts
- Case: Carter v. Teleflora LLC, No. 2026-012979-CA-01, Circuit Court for Miami-Dade County, Florida.
- Proposed fund: $6 million, including administration and court-approved legal fees and expenses.
- Potential payment: No more than $251 per approved telephone-number claim, minus the claimant's share of administration expenses and the fee award.
- Covered period: May 9, 2021 through August 26, 2026, with additional consent, message-frequency and registry requirements.
- Claim deadline: Online submission or a mailed claim postmarked by November 17, 2026.
- Next court milestone: A remote final-approval hearing scheduled for November 25, 2026 at 9 a.m. Eastern time.
- Company position: Teleflora denies violating the law. Preliminary settlement approval is not a finding of liability.
In this article
- What the Teleflora settlement changes
- The flower service and the people in the case
- Why consent and the registry matter
- Who the settlement covers
- How the fund and payments work
- Claim filing and other options
- The case timeline and approval process
- Evidence limits and what happens next
- Frequently asked questions
What the Teleflora settlement changes
People who received certain promotional text messages from Teleflora may now submit claims in a proposed $6 million settlement. The official settlement website lists November 17, 2026 as the filing deadline. It is a claims process for a defined group, not a payment offer to everyone who bought flowers or received a Teleflora message.
The lawsuit concerns alleged marketing texts to telephone numbers on the National Do Not Call Registry without consent. Teleflora denies the allegations. Judge Mavel Ruiz preliminarily approved the settlement on August 26, 2026 in the Circuit Court for Miami-Dade County, a Florida state trial court.
Preliminary approval allowed notice and claims administration to proceed while the court considers whether to give final approval. The August order expressly limits class certification to settlement purposes and says the merits have not been adjudicated. Certification means allowing identified claims to be handled for a group, rather than deciding a separate lawsuit for each person.
The listed amount is a ceiling, not a promised check
The notice limits an approved telephone-number claim to $251 before the claimant's share of administration expenses and the fee award. Final approval is still required.
The flower service and the people in the case
Teleflora LLC is the defendant. Teleflora describes its consumer service as connecting flower buyers with local florists who arrange and deliver bouquets. Customers encounter the company through its ordering website and related promotional communications. The company describes itself as a service organization rather than a florist, a distinction that explains why a national brand can fulfill orders through neighborhood flower shops.
The named plaintiff is Vickie Carter. In this class action, Carter seeks to represent people with similar alleged text-message claims. The settlement does not make every participating florist a defendant or establish that an individual shop sent the messages at issue.
The court appointed Avi R. Kaufman of Kaufman P.A. as settlement class counsel, meaning the lawyer designated to represent the group in the settlement. The long-form notice also identifies Anthony Paronich as a class lawyer and provides contact information for questions.
Angeion Group, LLC is the court-authorized settlement administrator. Its job is to implement notice, process claims and perform the administrative tasks the agreement requires. The administrator is not Class Action Pulse, and submitting information to this publication does not file an official claim.
Why consent and the registry matter
The National Do Not Call Registry records telephone numbers registered against unwanted telemarketing. The Telephone Consumer Protection Act, commonly abbreviated TCPA, is the federal law invoked in this case. The settlement notice also identifies a claim under the Virginia Telephone Privacy Protection Act, a state telephone-privacy law.
The dispute concerns promotional texts, rather than the quality of a bouquet, a delivery refund or every type of message a business might send. According to the notice, Carter alleges that Teleflora sent marketing messages without consent to numbers listed on the registry. Teleflora maintains that it complied with the TCPA and applicable law.
The preliminary order identifies a specific disputed consent question: whether Teleflora could rely on consent given by prior subscribers of class members' telephone numbers. A subscriber is the person associated with a number's telephone service. That question helps explain why the class definition requires that the recipient did not provide the number to Teleflora. It is not a court finding that every number was reassigned or that every recipient lacked consent.
Florida Rule of Civil Procedure 1.220 supplies the state-court class-action framework used in the order. The court considered whether the group was large enough, shared relevant questions and had adequate representation for settlement. Those procedural findings allowed a group settlement process; they did not establish that Teleflora violated the messaging laws.
Who the settlement covers
The notice describes a nationwide settlement class for the period beginning May 9, 2021 and ending at preliminary approval, August 26, 2026. Its conditions must be read together.
The recipient must not have provided their telephone number to Teleflora. Teleflora must have delivered, or caused delivery of, more than one text promoting its goods or services within a 12-month period. The residential or cellular number must have been on the National Do Not Call Registry for at least 30 days before the relevant two messages within that period.
A single unwanted text, a recent registry enrollment or merely using Teleflora's flower service does not establish inclusion under that definition. A notice indicates potential membership, but the administrator still validates a submitted claim.
The parties estimate that approximately 23,844 telephone numbers are in the class, according to the notice. This is an estimate of covered numbers, not a count of approved claims or a guarantee that all those numbers will produce payments.
Missing a postcard does not settle the eligibility question
The notice says a person may still be included if their number appears in the case's calling records. The official administrator can check those records at 1-833-662-3434.
Readers uncertain about inclusion can use that official number. The notice describes a calling-record check; it does not authorize readers to assume that any number receiving a Teleflora message qualifies.
How the fund and payments work
Teleflora agreed to a $6 million settlement sum. The money covers approved claims, administration costs and legal fees and expenses awarded by the court. It is not a $6 million pool reserved solely for cash checks to consumers.
The notice says each approved claim receives no more than $251, less its share of administration expenses and the fee award. Only one claim per class member per telephone number will be validated. The approved-number limitation matters because receiving multiple messages does not entitle someone to submit repeated claims for the same number.
Class counsel intend to request fees of no more than one-third of the settlement sum, plus reimbursement of litigation expenses. That is a planned request described in the notice, not a confirmed fee award. The court decides what to allow.
Payments are contingent on final approval and resolution of any appeals. The official website describes payment by check. Neither the November filing deadline nor the scheduled hearing date establishes when a check will arrive.
Claim filing and other options
The official entry point is TFSettlement.com. It provides the online claim channel and settlement documents. The notice says online claims are due by 11:59 p.m. Pacific Standard Time on November 17, 2026. Mailed claims must be postmarked on or before that date.
For paper claims, the notice lists Teleflora TCPA Settlement Administrator, ATTN: CLAIM FORMS, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103. Use the official form and its instructions, including required identification and signature information. The preliminary order requires a valid unique claim identification number and allows an opportunity to correct an incomplete timely claim.
Exclusion and objection are different options. Exclusion, often called opting out, means leaving the settlement and receiving no settlement benefit. An objection asks the court to consider a concern while the person remains in the class. Both have a November 17 deadline, but the destination and required information differ.
The notice requires an individually signed mailed exclusion request, postmarked by November 17, sent to the administrator's separate exclusion address. It provides detailed instructions for filing or mailing an objection to the court. Readers should consult those instructions rather than use the claims mailing address for every type of submission.
The deadline rule depends on the submission
A mailed Teleflora claim uses a November 17 postmark deadline. The notice separately explains exclusion and court-objection requirements. The final hearing is not an extension of the claim window.
If a class member does nothing, the notice says they receive no payment and, unless excluded, remain bound by the settlement's resolution of the covered claims. A release means giving up specified claims against specified parties if the settlement becomes effective. The agreement defines its full scope; this report does not advise which option a reader should choose.
The case timeline and approval process
The alleged class period begins in May 2021. That is the period used to identify covered conduct, not the date this state lawsuit began.
Carter filed the action on June 26, 2026. The court entered its preliminary settlement order on August 26. The order authorized notice, retained Angeion and paused discovery and other pretrial deadlines while the settlement process proceeds. Discovery is the exchange of relevant records and testimony during litigation.
The currently announced claim, exclusion and objection deadline is November 17. The final-approval hearing is scheduled remotely for November 25 at 9 a.m. Eastern time. At that hearing, the judge will consider the settlement's fairness, class treatment, release and requested legal fees. The court can change the hearing arrangements, and the official website is the place for updates.
Evidence limits and what happens next
This report relies on the official website, the complete court-authorized notice, the signed preliminary order and Teleflora's description of its consumer service. The settlement materials establish the available procedure and proposed relief, not a trial verdict proving unlawful messaging.
The reviewed notice and order do not reproduce every disputed message, identify each technology provider or give a separate account of every recipient's circumstances. No unsupported technical mechanism or individualized eligibility conclusion is supplied here. Teleflora's denial is part of the verified record.
The next known procedural milestone is final-approval review. Approved claims cannot be treated as payable until the settlement becomes final and effective under its terms. For other matters with verified participation information, see the Class Action Pulse case directory. It is not a Teleflora claim-submission service.
Frequently asked questions
Is every Teleflora customer included?
No. The settlement requires specified promotional messages, registry timing and that the recipient did not provide the number to Teleflora during the covered period.
How much can an approved claim receive?
The notice sets a maximum of $251 per approved telephone-number claim, minus the claimant's share of administration expenses and the fee award. No fixed individual check is guaranteed.
When is the Teleflora claim deadline?
Online claims are due November 17, 2026 at 11:59 p.m. Pacific Standard Time. Mailed claims must be postmarked by November 17.
What if I did not receive a postcard?
The notice says you may still be included if your number appears in the case's calling records. The official administrator can help at 1-833-662-3434.
Did the court find Teleflora violated the law?
No such merits finding is established by the reviewed settlement materials. Teleflora denies wrongdoing, and the August order grants preliminary settlement approval only.
When will payments be sent?
Payments depend on final court approval and resolution of any appeals. The November 25 hearing is not a guaranteed payment date.