Atrium Health Pixel Privacy Settlement — Do You Qualify?

Defendant

The Charlotte-Mecklenburg Hospital Authority d/b/a Atrium Health

Status

Open to claims

Potential payout

Settlement payment based on the applicable payment group

Claim deadline

September 28, 2026

Proof required

No claim form proof for basic payout

Overview

Atrium Health agreed to settle a class action concerning its alleged use of pixel technology. The case is Julie Roberts, et al. v. The Charlotte-Mecklenburg Hospital Authority, Case No. 25CV057073-590, in the Superior Court of Mecklenburg County, North Carolina. The settlement website separates payments into two groups, and the payment available depends on the class member's applicable group.

Who qualifies

• You reside in the United States.
• You had a MyAtriumHealth or MyCarolinas patient-portal account between January 1, 2015 and April 10, 2024.
• You are not within an exclusion listed in the court-authorized settlement documents.

What you could receive

The official settlement materials provide separate Group 1 and Group 2 payment categories. The payment available depends on which group applies to the class member. Review the official notice and claim form for the group definitions and payment terms that apply to you.

How to file your claim

1. 1Visit the official Atrium Health Pixel Settlement website.
2. 2Complete the online claim form, or request a paper claim form from the settlement administrator.
3. 3Review the payment-group information and provide the information requested for your claim.
4. 4Submit the form online or mail it with a postmark no later than September 28, 2026.

Frequently asked questions