Dental Intelligence LocalMed privacy settlement ($5.75M)

Dental Intelligence, Inc. has agreed to pay $5,750,000 to settle a class action claiming that its LocalMed online scheduling tool sent patients' appointment details to Google. People who used LocalMed on a dentist's website to book, change or reschedule an appointment between March 2022 and June 2025, and who received a settlement notice, can file a claim for an equal share of the fund. Claims are due January 25, 2027.

The case is Grivetti et al. v. Dental Intelligence, Inc., No. 1:25-cv-02464, in the U.S. District Court for the Northern District of Illinois. Judge Lindsay C. Jenkins granted preliminary approval on September 24, 2026. The settlement is not final, and Dental Intelligence denies all wrongdoing. A claim requires the Unique ID printed on the notice.

The defendant is Dental Intelligence, Inc., a Delaware company based in Pleasant Grove, Utah. The plaintiffs' complaint describes it as a practice management software company serving more than 9,000 dental offices across the United States. LocalMed is one of its products, an online booking portal that dental practices placed on their own websites so patients could schedule visits. Dental Intelligence's lawyers are at Weil, Gotshal & Manges LLP.

The three class representatives are Illinois residents Victoria Grivetti, Julie Bell and Equila Jackson. The complaint says they used the portal in 2023 to book appointments at Bradley Dental in Bourbonnais and at Dental Dreams offices in Chicago Heights and Machesney Park. Their lawyers, Tyler J. Bean and Sonjay Singh of Siri & Glimstad LLP, are class counsel. Simpluris runs the settlement website, DISettlement.com, as the settlement administrator.

Dental practices that used LocalMed are not defendants, but they are released parties under the settlement. That matters for your rights, as explained below.

• March 2022 to June 2025: the period the settlement covers.
• March 7, 2025: the first complaint was filed in Chicago. It named Dental Intelligence and two dental clinic businesses as defendants.
• March 27, 2026: the plaintiffs filed a second amended complaint naming only Dental Intelligence.
• July 7, 2026: the parties held a full-day mediation with mediator Marc E. Isserles.
• September 23, 2026: the plaintiffs filed the settlement agreement and asked for preliminary approval.
• September 24, 2026: Judge Jenkins granted preliminary approval.
• October 27, 2026: the date set for notice to begin.

According to the second amended complaint, Google tracking tools were built into the LocalMed portal. The plaintiffs say that when they booked appointments, the portal sent Google the name of their clinic, the name of their provider, the reason for the visit, their phone number and their insurance provider, without their permission. Dental Intelligence disputes these claims.

The plaintiffs brought claims for invasion of privacy, negligence and violation of the federal Electronic Communications Privacy Act. They say patients expected booking details shared with their dentist to stay private.

Dental Intelligence "denies all allegations and denies any wrongdoing or liability and maintains that its practices are consistent with industry standards and the disclosures set forth on its platform," according to the court-approved notice. Both sides agreed to settle to avoid the cost and risk of further litigation.

Judge Jenkins found the settlement fair enough to send notice and provisionally certified the class for settlement only. The court has not decided whether Dental Intelligence broke any law or whether any data was actually shared as alleged. Final approval is a separate decision after the hearing in March 2027.

The settlement class is all natural persons in the United States who used the LocalMed portal to schedule, modify or reschedule an appointment between March 2022 and June 2025 and whose information was allegedly disclosed to Google or another unauthorized third party.

The settlement agreement says the class does not include every LocalMed user. It covers only people who may have used specific configurations of the portal. According to the agreement, Dental Intelligence's records show 1,079,483 class members. Settlement class members were identified from those records and are being contacted directly, which is why a claim needs the Unique ID from your notice.

Excluded are the released parties, including Dental Intelligence and dental practices that used the LocalMed portal on their websites, plus the court, court staff and their immediate families.

• Check your email, text messages and mail for a notice about the Grivetti v. Dental Intelligence settlement. Notice goes out by email first, then by text message if email fails, then by mail.
• File a claim at DISettlement.com by January 25, 2027, using the Unique ID from your notice.
• To file by mail, send the claim form to Grivetti v. Dental Intelligence Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799, postmarked by January 25, 2027.
• Pick a payment method: PayPal, Venmo, Zelle, virtual prepaid card, direct bank deposit or paper check.
• If you believe you used LocalMed but have no notice, contact the administrator at (888) 836-1698 or info@DISettlement.com.

The settlement creates a non-reversionary fund of $5,750,000, meaning none of it goes back to Dental Intelligence. Each person with a valid claim gets an equal, or pro rata, share of what remains after:

• court-approved attorneys' fees and expenses, with class counsel asking for up to $1,916,666.67;
• service awards of up to $5,000 for each class representative;
• notice and administration costs.

The notice does not give an expected payment amount. The final amount depends on how many valid claims are filed and what the court approves. No receipts or proof of harm are needed.

If a claim is incomplete, the administrator will give the person a chance to fix it. Checks that are not cashed within 120 days will be void. Money left over after payments will go to a nonprofit charity agreed on by the parties and approved by the court.

The settlement also records a business change. Dental Intelligence says it removed the Google tracking technology named in the complaint from LocalMed and then shut down the LocalMed portal. Class counsel is to verify this before asking for final approval.

• December 28, 2026: deadline to opt out or object. Opt-out requests must be mailed and signed. Objections must be filed with the court and mailed to the administrator.
• January 25, 2027: claim deadline, online or postmarked.
• March 25, 2027, 9:15 a.m. Central: final approval hearing before Judge Jenkins, 219 South Dearborn Street, Chicago. The date or format can change, so check the settlement website before attending.

If you do nothing, you will not be paid but will still be bound by the settlement. Staying in the class means giving up claims about this alleged data sharing against Dental Intelligence and the other released parties, including dental practices that deployed LocalMed. To keep your right to sue any of them yourself, you must opt out in writing by the deadline.

• Tracking tools: code on a website, such as Google Analytics or Tag Manager, that records what visitors do and sends that data to another company.
• Electronic Communications Privacy Act: a federal law that limits intercepting the contents of electronic communications.
• Non-reversionary fund: a settlement fund where no unclaimed money goes back to the defendant.
• Released parties: the companies and people you can no longer sue over these claims if you stay in the settlement.
• Unique ID: the code on your notice that the administrator uses to match your claim to the class list.

Class counsel will file a request for fees and service awards and a motion for final approval before the March 2027 hearing. If the court approves the settlement and there are no appeals, Simpluris will pay valid claims using the method each person chose. Appeals can delay payment.

Settlement terms come from the official settlement website, the court-approved long-form notice, the claim form, the settlement agreement and the preliminary approval order. Allegations about what LocalMed sent to Google come from the second amended complaint and have not been proven. The 9,000 dental office figure is the plaintiffs' description of the company. The 1,079,483 class size is the figure stated in the settlement agreement. No official source gives an estimated payment per person, so this page does not estimate one.

Class Action Pulse is not a law firm or settlement administrator and does not guarantee eligibility or payment. This article is general information, not legal advice.