Up to $15 for an approved claim
Submit one timely, valid claim and attest to the required portal use and Facebook or Google account conditions. The notice does not promise that every claimant will receive the full $15.
Evernorth MDLIVE Privacy Settlement - Who Qualifies?
Updated October 3, 2026
- Defendant
- Evernorth Health, Inc. and MDLIVE, Inc.
- Status
- Open to claims
- Potential payout
- Up to $15 cash, subject to valid claims and settlement limits
- Claim deadline
- December 1, 2026
- Settlement fund
- Up to $3.5 million for claims and settlement costs
- Proof required
- Yes (for some claims)
Overview
- Claim deadline
- December 1, 2026
- Potential payment
- Up to $15 cash for an approved claim
- Covered portal period
- May 30, 2023 through August 11, 2025
- Court
- Hillsborough County, Florida, No. 26-CA-006880
Evernorth Health and MDLIVE agreed to a proposed settlement of a lawsuit alleging that the signed-in MDLIVE patient portal disclosed sensitive information and private communications to Google and Meta without consent. Evernorth is a health-services company, and MDLIVE operates a telehealth platform that lets patients connect with clinicians online. The dispute concerns activity after users signed into patient.mdlive.com, not every visit to a public Evernorth or MDLIVE webpage. The Circuit Court for the Thirteenth Judicial Circuit in Hillsborough County, Florida, preliminarily approved the settlement on August 28, 2026. The court certified a settlement class for settlement purposes only. It has not ruled that Evernorth or MDLIVE violated the law. Both defendants expressly deny the allegations and wrongdoing. A qualifying user must submit a valid claim by December 1, 2026 to seek a cash payment of up to $15. The claimant must attest that they used the signed-in portal during the class period and had an active Facebook or Google account. The $3.5 million cap also covers notice, administration, any court-approved attorneys' fees and expenses, and possible awards to the two class representatives, so no individual payment is guaranteed.
Who qualifies
- Portal use: You were an MDLIVE user who accessed patient.mdlive.com and did something on the portal after signing in.
- Date range: Your signed-in portal activity occurred from May 30, 2023 through August 11, 2025.
- Account condition: You had an active Facebook and/or Google account during that period and can attest to that fact on the claim form.
- Exclusions: Judges and staff assigned to the case, the defendants and related insiders, people who validly exclude themselves, and certain successors or representatives are outside the settlement class.
What you could receive
The settlement notice describes a cash claim only
The controlling notice does not list credit monitoring, identity-restoration services, or medical benefits. Do not assume those benefits are included.
Payment only after the settlement becomes final
The court must grant final approval and any appeals must end before approved claims are paid. A January 6, 2027 hearing is scheduled.
An approved claimant may receive up to $15. The settlement uses a benefit cap of up to $3.5 million rather than a guaranteed per-person fund. That cap pays valid claims plus administration, notice, any court-approved legal fees and expenses, and possible class-representative awards. Payment follows final approval and resolution of any appeals. Claimants may select a check, PayPal, or Venmo. Checks expire 90 days after issuance.
How to file your claim
- Visit the court-authorized settlement website and open the online claim form, or download the paper form.
- Provide the claimant ID from your notice when requested and truthfully attest to the required signed-in MDLIVE use and active Facebook or Google account.
- Choose an available payment method and submit online by December 1, 2026, or mail the paper form so it is postmarked by that date.
- Keep a copy or confirmation. Use the administrator's official contact details if you need help with a notice or claim.
Official settlement site: Kingsbury v. Evernorth Health Settlement. Class Action Pulse is not the settlement administrator or a law firm — always verify eligibility, deadlines, and payout details through the official source above.
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Frequently asked questions
How much could I receive?
An approved claim may receive up to $15. The actual payment is not guaranteed and remains subject to the settlement terms, valid claims, final approval, and the overall benefit cap.
Do I qualify if I only visited MDLIVE's public website?
The settlement class requires activity on patient.mdlive.com after signing in during the class period. A public-page visit alone does not match the stated definition.
Why does the claim ask about Facebook or Google?
The notice requires claimants to attest that they had an active Facebook and/or Google account during the relevant period because the lawsuit alleges disclosures to those companies.
What happens if I do nothing?
You receive no settlement payment. Unless you validly exclude yourself by November 16, 2026, you also remain bound by the release if the settlement becomes final.
Has the court found Evernorth or MDLIVE liable?
No. The court granted preliminary approval for settlement purposes. The defendants deny the allegations, and the court has not decided who is right.
Is Class Action Pulse administering this settlement?
No. Class Action Pulse is not a law firm or settlement administrator and cannot guarantee eligibility or payment. Kroll administers the official process.