Check Your Claims

SeatGeek Nevada ticket-fee settlement and January 5 claim deadline

SeatGeek buyers charged fees on Nevada event tickets from Nov. 7, 2020 to May 12, 2025 can claim a share of a $7.75 million settlement by January 5, 2027.

Updated October 13, 2026

Defendant
SeatGeek, Inc.
Status
Open to claims
Potential payout
Pro rata share of retained fees; fixed $15 when net fees are $0 or less
Claim deadline
January 5, 2027
Settlement fund
$7,750,000
Case type
Settlement
Court
U.S. District Court for the District of Nevada
Case number
2:24-cv-02087-JCM-NJK
Check if you qualify →

Overview

Settlement fund
$7,750,000
Purchase period
Nov. 7, 2020 to May 12, 2025
Claim deadline
January 5, 2027

SeatGeek, Inc. has agreed to a proposed $7.75 million settlement over how ticket fees were shown to buyers of electronic tickets for Nevada events. The case is Carbonell v. SeatGeek, Inc., No. 2:24-cv-02087-JCM-NJK, in the U.S. District Court for the District of Nevada. SeatGeek denies wrongdoing, and the court has not decided who would have won.

People who bought electronic tickets to Nevada events on seatgeek.com or the SeatGeek app from November 7, 2020 through May 12, 2025, and were charged fees, can submit a claim for a share of the fund. The official settlement website sets the claim deadline at January 5, 2027. Exclusion requests and objections are due December 6, 2026.

Who the parties are

Mars Carbonell is the plaintiff and class representative, meaning he brings claims on behalf of the defined group.

SeatGeek, Inc. is the defendant. The case covers tickets bought through its website and mobile app only. Tickets bought from another seller, at a box office, or for events outside Nevada are outside the definition.

Philip L. Fraietta and Stefan Bogdanovich of Bursor & Fisher, P.A. are class counsel; any fee they receive comes out of the fund if the court approves it. Aarti G. Reddy of Cooley LLP is listed as counsel for SeatGeek. Simpluris is the settlement administrator, which sends notices, processes claims and pays approved claimants.

The settlement agreement, the official FAQ and CourtListener identify U.S. District Judge James C. Mahan as the presiding judge. The settlement website's homepage header shows a different judge code in the case number, so check the official site for any change before sending court filings.

What happened

Court records on CourtListener show the case was filed November 7, 2024. That date matters because the class period reaches back four years earlier, to November 7, 2020. The class period ends May 12, 2025.

According to the official FAQ, the lawsuit alleges that SeatGeek did not disclose the total cost of electronic tickets to Nevada events, including fees, before buyers selected tickets for purchase. The complaint relies on Nevada's ticket-reseller provisions, NRS 598.397 and following sections, and the Nevada Deceptive Trade Practices Act, NRS 598.0915.

The parties then reached a settlement. In the agreement, SeatGeek represented that it retained $29,953,864.44 in fees from 340,202 class members on electronic ticket sales to Nevada events during the class period. The administrator's site lists October 7, 2026 as the date notice was emailed to class members.

What each side says

Carbonell's position is about timing and transparency. He alleges buyers saw the full price, including fees, only after choosing tickets. Class counsel say in the FAQ that after an extensive investigation they believe the settlement is fair, reasonable and in the class's best interests.

SeatGeek denies the allegations and any wrongdoing. The FAQ says it agreed to settle to avoid the uncertainty and expense of continued litigation. The settlement is not an admission that the allegations are true. No separate public statement from SeatGeek about this case was found in the sources reviewed.

What the court has and has not decided

The court authorized the notice and recognized the case as a class action for settlement purposes only. That is not a ruling on the merits.

The court has not decided whether SeatGeek violated Nevada law. It also has not given final approval. At the final approval hearing, the judge will decide whether the settlement is fair, reasonable and adequate, and will rule on attorney fees and the representative's service award. Payments depend on that approval and on any appeals being resolved.

Who may qualify

  • Purchase channel: You bought electronic tickets through seatgeek.com or the SeatGeek mobile app, not another seller or a box office.
  • Nevada events: The tickets were for events in Nevada. Nevada residency is not required by the class definition.
  • Dates and fees: The purchase happened from November 7, 2020 through May 12, 2025, and you were charged fees.
  • Excluded groups: Presiding judges and their families, SeatGeek and its affiliates, officers and employees, valid opt-outs, excluded persons' legal representatives, and class counsel.
  • Signed attestation: The claim form requires a statement under penalty of perjury that you made a qualifying purchase and were charged a fee. No receipt upload is requested, but claims may be audited.

The settlement class is all individuals who purchased electronic tickets to events in Nevada from seatgeek.com or the SeatGeek mobile app from November 7, 2020 through May 12, 2025, and were charged fees. All three parts matter: the channel, the Nevada event location, and the fee charge. Nevada residency is not part of the definition, so an out-of-state buyer of a Las Vegas concert ticket on SeatGeek can fall inside it.

The agreement excludes the judges presiding over the case and their families, SeatGeek and its affiliates, officers and employees, people who validly opt out, the legal representatives of excluded persons, and class counsel.

If you are unsure, the FAQ says you can return the claim form to see whether you qualify. The form requires a signed attestation, under penalty of perjury, that you bought qualifying tickets and were charged a fee.

What affected readers can do now

File through the official claim page at seatgeeknevadaclassaction.com, or download and mail the paper claim form. The form asks for your name, address, email, phone number and your Login ID if you know it. No receipts are required, but claims can be audited.

Choose your payment method carefully. The paper form pays by mailed check. The form says buyers who prefer Venmo, PayPal or Zelle should claim online. Online claims are due by 11:59 p.m. Eastern on January 5, 2027; mailed claims must be postmarked by that date.

Questions go to Simpluris at (866) 675-2690 or info@SeatGeekNevadaClassAction.com, or by mail at P.O. Box 25191, Santa Ana, CA 92799. Class counsel can be reached at (646) 837-7150. The FAQ asks people not to contact the court or SeatGeek. An inquiry on Class Action Pulse does not file a claim.

What you could receive

Standard claim

Pro rata cash share

Your payment is based on the fees SeatGeek retained from your Nevada event purchases compared with all retained fees. SeatGeek reported $29.95 million in retained fees from 340,202 class members, so payments are a fraction of fees paid.

Net fees of $0 or less

Fixed $15 payment

Class members whose fees were fully offset by refunds, chargebacks or similar adjustments receive a fixed $15 with an approved claim, according to the settlement agreement.

Payment method

Check or electronic payment

Paper claims are paid by mailed check. To receive Venmo, PayPal or Zelle, the claim form says to file online. Payments are due within 90 days after final judgment.

The fund is $7,750,000. Administration costs, notice costs, court-approved attorney fees and costs, and a service award come out first. Class counsel will ask for no more than one-third of the fund, and Carbonell may receive up to $5,000. The court can award less. What remains is the available fund.

Each approved claimant's share is based on the fees SeatGeek retained from that person's purchases, divided by the total retained fees, multiplied by the available fund. A buyer whose net fees came to zero or less, for example because of refunds or chargebacks, receives a fixed $15 instead. No individual dollar amount is set.

Payments are due within 90 days after final judgment. Checks become void after 180 days. Unclaimed money is redistributed to claimants who cashed their payments, capped at each person's retained fees or at $15 for net-zero claimants. Any amount left after that goes to a court-approved nonprofit.

Important dates and rights

  • November 22, 2026: class counsel's fee request is to be filed and posted on the settlement website, according to the FAQ.
  • December 6, 2026: deadline to exclude yourself (11:59 p.m. Eastern) or object.
  • January 5, 2027: claim deadline.
  • January 12, 2027 at 9:30 a.m.: final approval hearing at the Lloyd D. George U.S. Courthouse in Las Vegas.

Exclusion requests go by mail to SeatGeek Ticket Fee Settlement, ATTN: Exclusion requests, at the Simpluris P.O. box above. Excluding yourself, often called opting out, keeps your right to sue SeatGeek separately over these claims but gives up any settlement payment. An objection tells the court why you think the deal should be rejected or changed while you stay in the class.

If you do nothing, you get no payment and still release the covered claims if the settlement becomes final. That release appears in Section 1.33 of the agreement.

Definitions

Pro rata means proportional: twice the retained fees means roughly twice the payment. Retained fees are the fees SeatGeek kept, net of refunds or chargebacks. Cy pres is a court-approved transfer of leftover money to a nonprofit. A service award compensates the class representative for work on the case.

What happens next

Claims close January 5, and the final approval hearing follows a week later. If the judge approves the deal and no appeal delays it, proration is calculated within 60 days of final judgment and payments go out within 90 days.

A practical note: search your email for SeatGeek order confirmations with Nevada venues before you file. They will help you answer questions about your purchases and confirm you are signing a true attestation.

Sources and evidence boundaries

The official settlement website, FAQ, claim form and settlement agreement support the class definition, exclusions, fund, allocation, payment rules, deadlines and release. CourtListener supports the filing date. The recitals section of the agreement did not extract as readable text, so this article does not describe motion practice before the settlement.

Class Action Pulse is not a law firm or settlement administrator and does not guarantee eligibility or payment. This article is general information, not legal advice. Follow the official notice and court instructions.

Frequently asked questions

Do I need receipts?

The claim form does not ask you to attach receipts. It asks for contact details, your Login ID if known, and a signed attestation. Claims can be audited, so keep your order emails.

Will I get back all the fees I paid?

Unlikely. The $7.75 million fund, before deductions, is much smaller than the $29.95 million in fees SeatGeek reported retaining from the class. Payments are proportional, and no individual amount is set.

I don't live in Nevada. Can I still claim?

The class definition turns on buying electronic tickets to events in Nevada through SeatGeek, not on where you live. Exclusions still apply.

What if I do nothing?

You receive no payment and still give up the claims released by the settlement if it becomes final. To keep the right to sue separately, you must exclude yourself by December 6, 2026.

Sources

Official settlement site: SeatGeek Ticket Fee Settlement. Class Action Pulse is not the settlement administrator or a law firm — always verify eligibility, deadlines, and payout details through the official source above. We do not guarantee eligibility or payment. Only the official administrator's process files a settlement claim.

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