Pro rata cash payment
Eligible class members may request an equal or proportional share of the remaining cash allocated under the settlement. No fixed estimate is guaranteed because the result depends on approved deductions and valid claims.
Telmate Data Breach Settlement: Who Qualifies and How to Claim
Updated September 30, 2026
- Defendant
- Telmate, LLC, doing business as ViaPath Technologies
- Status
- Open to claims
- Potential payout
- Pro rata cash payment plus up to $5,000 for documented out-of-pocket loss
- Claim deadline
- December 21, 2026
- Settlement fund
- $4.225 million
- Proof required
- Yes (for some claims)
Overview
- Settlement fund
- $4.225 million
- Claim deadline
- December 21, 2026
- Benefit options
- Pro rata cash plus up to $5,000 documented loss reimbursement
- Court
- E.D. Virginia, No. 1:24-cv-01622
Telmate, LLC, which does business as ViaPath Technologies, provides communications and related services used by incarcerated people and the family members, friends, lawyers, and others who communicate with them. Products include GettingOut and video or messaging services. The company handles account and payment information needed to provide those services. The proposed settlement resolves claims in Cooper v. Telmate, LLC, No. 1:24-cv-01622 in the U.S. District Court for the Eastern District of Virginia. The lawsuit concerns unauthorized third-party access to Telmate's network between August 11 and August 13, 2020. Telmate denies all allegations and wrongdoing, and the court has not decided the merits. Telmate will pay $4.225 million if the settlement becomes effective. Eligible class members may request a proportional cash payment and reimbursement of documented, unreimbursed out-of-pocket losses up to $5,000 per person. The options may be requested together. Claims, exclusions, and objections are due December 21, 2026. The final approval hearing is scheduled for February 12, 2027 at 10:00 a.m. Eastern Time.
Who qualifies
- United States location: You are an individual in the United States.
- Impacted information: Your personal information was impacted during the Telmate security incident involving network access from August 11 through August 13, 2020.
- Notice or ID: You received settlement notice or can confirm membership with Kroll. Using a Telmate or ViaPath service alone does not prove that your information was impacted.
- Exclusions: The administrator and court apply the complete class definition and exclusions. The publicly accessible Kroll summary does not list every exclusion, so readers should check the official notice before filing.
What you could receive
Up to $5,000 for unreimbursed out-of-pocket loss
Claimants may also request reimbursement for qualifying losses tied to the incident. Documentation is required, and the administrator decides whether a submission satisfies the settlement terms.
Both benefits may be requested
The Kroll summary states that class members can file for a pro rata payment and documented-loss reimbursement. Approval of one does not guarantee approval of the other.
The $4.225 million fund pays valid class benefits, settlement administration, court-approved attorneys' fees and costs, and a service award. A class member may claim a proportional cash payment and documented out-of-pocket losses up to $5,000. The final proportional payment is not fixed and depends on the net fund and valid claims. Reimbursement requires records connecting an unreimbursed loss to the incident. Payments occur only after final approval and resolution of any appeals.
How to file your claim
- Read the official settlement notice and confirm that your personal information was impacted during the August 11–13, 2020 Telmate incident.
- Use the Class Member ID from your notice to start the official online claim. If you cannot locate it, contact Kroll Settlement Administration at 1-833-453-3721.
- Select the pro rata cash payment, documented-loss reimbursement, or both. Upload or attach records for any claimed out-of-pocket loss.
- Sign the truthful certification and submit online or mail the paper form so it is postmarked by December 21, 2026. Keep copies and confirmation.
Official settlement site: Cooper v. Telmate Data Breach Settlement. Class Action Pulse is not the settlement administrator or a law firm — always verify eligibility, deadlines, and payout details through the official source above.
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Sources
Frequently asked questions
How much is the Telmate settlement fund?
Telmate agreed to pay $4.225 million. The fund also covers administration, court-approved fees and costs, and a service award.
Is the pro rata cash amount fixed?
No. The payment depends on the net fund, approved deductions, and number of valid claims.
Can I claim cash and documented losses?
Yes. The Kroll summary says class members may request both a pro rata payment and up to $5,000 for documented out-of-pocket loss.
What happens if I do nothing?
You receive no payment, remain in the class, and give up the right to sue Telmate separately over released claims if the settlement becomes final.
Did Telmate admit wrongdoing?
No. Telmate denies the allegations and wrongdoing. The proposed settlement avoids further litigation without a merits decision.
Is Class Action Pulse the administrator?
No. Class Action Pulse is not a law firm or settlement administrator and cannot guarantee eligibility or payment. Kroll administers the official process.