Waterford Hotel Group Data Breach Investigation: Who May Be Affected?
Updated September 30, 2026
- Company under investigation
- Waterford Hotel Group, LLC and LMD Holding Company, LLC
- Status
- Under investigation
- Potential compensation
- If the case succeeds or settles
- How to join
- Accepting claimants now
- Proof required
- No claim form proof for basic payout
Overview
- Company role
- National hotel management and hospitality operations
- Discovery date
- May 5, 2026
- Confirmed activity
- Unknown actor could view or download data
- Current action
- Contact Waterford or request attorney review
Waterford Hotel Group is a hospitality management company that operates or supports branded, independent, university, and convention hotels. Hotel guests, employees, applicants, vendors, property owners, and business contacts may interact with Waterford through reservations, stays, payments, employment, benefits, accounting, or hotel operations. Waterford Hotel Group, LLC and LMD Holding Company, LLC say they identified suspicious activity on certain computer systems on May 5, 2026. They secured the systems and hired forensic specialists. The investigation found that an unknown actor gained access and could view or download certain data. Waterford later completed a review to identify the information and people involved. The data varied by person and may have included names, driver's-license numbers, Social Security numbers, passport numbers, taxpayer IDs, financial-account information, payment-card information, usernames and passwords, medical information, and health-insurance information. Waterford says it has no indication of actual or attempted identity theft or fraud resulting from the event. Attorneys are recruiting affected people, but no filed class case, certified class, settlement fund, or guaranteed payment was verified.
Who qualifies
- Notice recipient: You received a Waterford or LMD Holding Company notice stating that information connected with you may have been in affected systems.
- Relationship: You were a hotel guest, employee, applicant, vendor, owner, business contact, or another person whose information Waterford held through hospitality operations.
- Data confirmation: Your own notice identifies the categories that may apply. The public notice does not say that every listed data type was involved for every person.
- Legal intake: You understand that contacting attorneys is a request for evaluation, not a settlement claim or guarantee of representation, litigation, or payment.
How to file your claim
- Keep the complete Waterford notice, envelope or email, and records showing your relationship with Waterford, LMD, or a managed property.
- Call Waterford's official assistance line at 1-888-940-9724 if you need person-specific information or believe a notice did not reach your current address.
- Change any username or password identified in your notice, especially if you reused it elsewhere. Use unique passwords and multifactor authentication where available.
- Review bank and card statements, credit reports, tax records, health-insurance explanations of benefits, and medical bills for unfamiliar activity.
- Submit the eligibility form below only if you want a lawyer or legal representative to evaluate possible claims. It is not an official settlement claim.
This case is still developing and has no official claim site yet. Class Action Pulse is not a law firm — submit your details below to be notified and connected with a firm handling the case.
Do you qualify?
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Sources
Frequently asked questions
What happened in the Waterford data event?
Waterford says it found suspicious activity on May 5, 2026 and later determined that an unknown actor accessed certain systems and could view or download data.
What information may have been involved?
Data varied and may have included identity, government-ID, tax, financial, payment-card, credential, medical, and health-insurance information.
Does the notice prove my information was misused?
No. Waterford says it has no indication of actual or attempted identity theft or fraud resulting from the event.
Is a class settlement available?
No. Attorneys are investigating possible claims, but no filed class case, certified class, approved settlement, or payment claim was verified.
Is Class Action Pulse administering this incident?
No. Class Action Pulse is not Waterford, LMD, a law firm, or a settlement administrator and cannot guarantee eligibility or payment.